Two Decades of Fleet Reliability
El Rashed delivers zero-downtime office automation and managed print services across Egypt. We keep corporate, educational, and commercial infrastructure running with certified Xerox expertise.
The Xerox Service Standard
Our history is built on absolute hardware precision. From single office copiers to massive corporate fleets, we manage the entire lifecycle of your document infrastructure.
Engineered for Zero Downtime
Every contract we sign is backed by certified technicians trained directly by Xerox engineers. We replace transactional hardware purchasing with predictable cost-per-page infrastructure.
We stock genuine consumables and OEM parts locally, ensuring that your automated toner replenishment arrives before your warning lights ever turn on.
Guaranteed Response Times
We do not sell boxes; we guarantee uptime. Our service level agreements protect your business from printing bottlenecks with measurable technical response metrics.
4-Hour SLA
98% Uptime
100% Genuine
Our technical response team is dispatched instantly, ensuring on-site support within four hours of any service call in Cairo.
Through preventative maintenance and genuine OEM parts, we maintain an industry-leading first-time fix rate across our entire managed fleet.
We supply only original Xerox toner and consumables, protecting your hardware investment and maintaining crisp document quality.